1. Website Terms of Use

1.1 The terms and conditions (the “Terms”) set out below will govern your use of this website which can be found at https://business-survival-toolkit.co.uk (the “Site”). The Site is owned and operated by Creative and Cultural Industries Limited, a company limited by guarantee and registered in England and Wales (company number ), with its registered address at London SE1 3HN (“CC Skills”, "CCS", “us”, “we” or “our”). The Site and the Information (as described below) are designed to be compliant with applicable UK laws, rules and regulations. Although users outside of the UK may have access to the Site, the information contained herein is intended only for use by residents of the UK.  CC Skills specifically reserves all rights to limit provision of our services to select persons, countries or geographic regions.

1.2 Please read these Terms carefully. By continuing to access and use the Site you are deemed to have understood and agreed to them.  If you do not agree to them you must refrain from using this Site and any services available through it.

2. Disclaimer

2.1 This Site contains information, text, data, graphics, photographs, illustrations, artwork, names, logos, trade marks and information about CC Skills and on the services we provide (the “Information”).

2.2 The Site and Information is provided “as is” and on an “as available” basis only and CC Skills does not guarantee the accuracy, timeliness, completeness, performance or fitness for a particular purpose of the Site or any of the Information.  CC Skills has tried to ensure that all the Information provided on the Site is correct at the time of publication. However no responsibility is accepted by or on behalf of CC Skills for any errors, omissions, or inaccurate Information on the Site. Further, CC Skills does not warrant that the Site will be uninterrupted or error free or that any defects will be corrected.

2.3 Although CC Skills attempts to ensure that the Information contained in this Site is accurate and up-to-date, we accept no liability for the results of any action taken on the basis of the Information it contains and all implied warranties, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy are excluded from these Terms to the extent that they may be excluded as a matter of law.  We do not attempt to exclude any rights you may otherwise have as a consumer that we cannot exclude as a matter of law.

2.4 Save in respect of death or personal injury resulting from our negligence or fraud, neither CC Skills nor any of its directors, employees or other representatives will be liable for any loss you suffer including, without limitation, indirect or consequential loss, or any damages arising from loss of use, data or profits, whether in contract, tort or otherwise, arising out of or in connection with the use of this Site.

3. Linking

3.1 Websites or web pages to which this Site is linked are for information purposes and to provide you with opportunities to receive services from third parties and have not been reviewed by CC Skills. To the extent that such websites or web pages do not contain information about CC Skills or our services we accept no responsibility for the content of such websites or web pages, nor do we accept responsibility for any losses or penalties incurred as a result of your use of any links or reliance on the content of any website to which this Site is linked.

3.2 When you access a website, through a link from the Site, you accept that it is independent from the Site and that CC Skills has no control over the content of the linked third party website.  Accordingly a link to a website does not mean that CC Skills endorses or accepts any duty or responsibility for the content, accuracy or the use of the contents of such website.  Although CC Skills strives to link to third party websites which comply with applicable laws, rules and regulations, the content on these websites may change without notice to CC Skills. You should take precautions to ensure protection of your privacy as well as to ensure against Destructive Features (as described below).

3.3 You may not frame, link or deep-link this Site to any other website without our prior written consent. Should you wish to frame or to set up a link / deep-link to our Site please contact

4. Computer Viruses, Worms and Trojan Horses

4.1 Whilst we use reasonable endeavours to protect this Site from computer viruses, worms, Trojan Horses and other such destructive features (the “Destructive Features”), we do not warrant that the Site is free from such Destructive Features and accept no liability for any damage that may result from the transmission of any Destructive Features via this Site or via any files which are available for you to download from the Site.  You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output.

4.2 You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use the Site or any service made available through it and that it is compatible with the Site.

5. Intellectual Property Rights and Reproduction

5.1 Except as is otherwise indicated on the Site, CCS and/or its licensors own the copyright in all the Information featured on this Site and all related intellectual property rights, including but not limited to all database rights, unregistered and registered trade marks and logos.  You should not infer any affiliation, sponsorship or endorsement from the use of third party marks on the Site, as such marks are used solely to designate certain products or services as belonging to their owners.  Nothing in this Site is intended to grant, by implication or otherwise, any licence or right under any patent, trademark or other intellectual property owned by CC Skills or any licensor or third party.

5.2 You are permitted to download, print, store temporarily, retrieve and display Information from the Site on a computer screen, print individual pages on paper (but not photocopy them) and store such pages in electronic form on disk (but not on any server or other storage device connected to the network) for your personal use or for internal use within your organisation.

5.3 You are not permitted (except where we have given you express permission to do so or you are otherwise permitted to do so by law) to adapt, modify, copy, reproduce, republish, disassemble, decompile, reverse engineer, create derivative works from, download, post, broadcast or transmit in any other way any of the Information on the Site.

5.4 In certain areas of the Site, you may submit text or other content (“User Content”) e.g. under Industry Voices.  You understand that whether or not such User Content is published, we do not offer nor guarantee any confidentiality for any submissions.  You retain all ownership rights in the User Content that you submit to the Site and, even after posting your User Content, you continue to have the right to use your User Content in any other way you choose.

5.5 By submitting User Content to the Site, you grant to us a non-exclusive worldwide licence to use, copy, modify, adapt, publish and distribute such User Content on and through the Site.  We shall not be required to pay you for the licence of the User Content which you are giving us.  We shall be entitled to sub-license the User Content to subcontractors and partners.

5.6 You shall be solely responsible for your own User Content and the consequences of submitting such User Content. You confirm that you own all copyright and any other rights in the User Content and you waive your moral and similar rights in the User Content.

5.7 We take no responsibility and assume no liability for any User Content posted, stored or uploaded by you or any third party, or for any loss or damage arising from such User Content, nor is CC Skills liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obsceneity, pornography or profanity you may encounter on the Website. Although we have no obligation to screen, edit or monitor any User Content posted to the Website, we reserve the right and have the absolute discretion to remove, screen or edit without notice any User Content posted or stored on the Website at any time and for any reason.

6. Your Further Use of this Site

You further agree not to use any Information on the Site except to the extent necessary to enable you to use the Site and the services provided through it. You shall not use the Site for any immoral or illegal purpose.  In particular you agree that you will not:

• use the Site to submit or transmit User Content that is unlawful, harmful, abusive, defamatory, obscene, pornographic, racially or ethnically objectionable;
• upload any files that contain any Destructive Features; or
• in any way damage, disable or impair the operation of the Site, or attempt to gain unauthorised access to the Site or to network connected to it, by hacking, spoofing or other such similar means.

7. Data Protection and the CCS Privacy Policy

We may require basic information which identifies you as an individual, such as your name and email address, in order to enable you to take advantage of particular services that we offer. We will only use such personal information for the purposes of providing information or services which you have requested, or for other related purposes as set out in our Privacy Policy.

8. Customer complaints or Queries

In the event that you have any complaints or queries concerning our services, or about this Site generally, please contact us by email at or by post at our registered address (see above).

9. Changes to the Terms

CC Skills reserves the right, at its discretion, to make changes to any part of the Site, the Information or these Terms. Should these Terms be amended, we will publish details of the amendments on the Site. By continuing to use the Site you agree to be bound by these Terms as amended.

10. Severability

If these Terms or any part of them should be determined to be illegal, invalid or otherwise unenforceable under the laws of any state or country in which these Terms are intended to be effective, then to the extent that they are so illegal, invalid or unenforceable, they shall in that state or country be treated as severed and deleted from these Terms and the remaining Terms shall survive and remain in full force and effect and continue to be binding and enforceable in that state or country.

11. Events beyond our control

CC Skills will not be responsible for any breach of these Terms caused by circumstances beyond its reasonable control, including without limitation acts of god, war, terrorism or technical difficulties.

12. Governing law

These Terms are subject to English law and to the exclusive jurisdiction of the English courts.